你有查你的邮箱么
一般都会给你几块钱的code 作为补偿啊。
我通常会打电话 然后说 i am a loyal user of grabcar and have had good experience so far except for the recent incidient blablabla然后就讲 i am deeply disappointed that such incident happened. i trust that as a prestigious comoany like Grab will always put serving commuter as priority, i hope u can help to look into it.
然后他们就会写信给我道歉 然后给我几块钱code补偿